Shipping policy
At Cindora.live, we understand that timely delivery is an essential part of online shopping. We work with reliable shipping partners to ensure your women’s apparel orders arrive safely and efficiently.
1. Shipping Rates
We provide convenient shipping options:
- Orders qualify for free shipping.
- Orders under $10 USD will be charged a shipping fee of $5.99 USD.
Applicable shipping charges will be displayed during checkout.
2. Order Processing Time
Orders are typically processed after payment confirmation.
Processing includes:
- Order verification;
- Product preparation;
- Quality inspection;
- Packaging.
Processing times may vary depending on product availability and order volume.
3. Delivery Time
Estimated delivery times may vary based on:
- Shipping destination;
- Carrier performance;
- Weather conditions;
- Holidays;
- Unexpected transportation delays.
Delivery estimates are not guaranteed arrival dates.
4. Shipping Confirmation
Once your order has shipped, customers may receive confirmation information through the email address provided during checkout.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information causes delivery failure, additional shipping charges may apply.
6. Lost or Damaged Packages
If a package appears lost, delayed, or damaged, customers should contact us promptly so we can investigate and provide assistance.